Privacy Policy

Last updated: September 2026

Moving Forward AI Voice Agents ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you use our AI receptionist services and website.

Information We Collect

We collect information you provide directly — such as business name, contact name, phone number, email, and industry — when you submit a lead capture form or request a demo. We also collect call data, transcripts, and interaction logs generated when our AI receptionist handles calls on your behalf.

How We Use Your Information

  • To provide and maintain our AI receptionist services
  • To contact you about your enquiry, demo, or account
  • To improve our services and AI performance
  • To comply with legal obligations under New Zealand law

Data Storage and Security

We store data on secure, encrypted servers. Access is restricted to authorised personnel and service providers who need it to operate our services. We do not sell your personal information to third parties.

Third-Party Services

We may use third-party services such as Airtable, Gmail, Google Calendar, and telephony providers to deliver our services. These providers process data in accordance with their own privacy policies.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us at hello@movingforwardai.com.

Contact

If you have questions about this policy, email hello@movingforwardai.com or call +64 27 260 2227. We are based in Auckland, New Zealand.

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